PlayOn ("we", "our", or "us") operates the community sports league platform available at https://playonapp.one. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By accessing or usingPlayOn, you agree to the terms of this policy.
When you sign in via Google OAuth, we receive your name, email address, and profile picture from Google. We store your display name, email address, and a unique identifier linked to your Google account. We do not store your Google password.
You may voluntarily provide additional information including your username, city, province, country, sports preferences, skill level, availability, player bio, and team details. This information is used to facilitate connections between players and teams on the platform.
Payment processing is handled entirely by Stripe. We do not store full credit card numbers, CVV codes, or card expiry dates. We store Stripe-issued identifiers (Customer ID, Payment Intent ID, Subscription ID) solely for the purpose of tracking transaction status and resolving disputes. For details on how Stripe handles your payment data, see the Stripe Privacy Policy.
We collect standard server logs including IP addresses, browser type, pages visited, and timestamps. This data is used for security monitoring, debugging, and improving platform performance.
Messages sent through the platform's in-app messaging system are stored to facilitate communication between users. Contact form submissions are stored temporarily and forwarded to our support team.
We use the information we collect to:
We do not sell your personal information to third parties. We do not use your data for targeted advertising.
We may share your information with:
Your public profile information (display name, username, sport preferences, availability) is visible to other authenticated users of the platform. Your email address is never displayed publicly.
We use a single session cookie to maintain your authenticated session after sign-in. This cookie is HTTP-only and signed with a server-side secret. We do not use third-party tracking cookies or analytics cookies. You may disable cookies in your browser settings, but this will prevent you from remaining signed in.
We retain your account data for as long as your account is active. If you request account deletion, we will remove your personal information within 30 days, except where retention is required by law (e.g., financial records). Transaction records may be retained for up to 7 years for accounting and legal compliance purposes.
Depending on your jurisdiction, you may have the right to:
To exercise any of these rights, contact us at [email protected].
We implement industry-standard security measures including HTTPS encryption, HTTP-only signed session cookies, server-side input validation, and role-based access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
PlayOn is intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If we become aware that a minor has provided us with personal information, we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify registered users of material changes via email. Continued use of the platform after changes are posted constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy, please contact us: